New York, May 09, 2018: The scope of the report includes a detailed study of global and regional markets for Global Healthcare BPO Market with the reasons given for variations in the growth of the industry in certain regions.

    The report covers detailed competitive outlook including the market share and company profiles of the key participants operating in the global market. Key players profiled in the report include Accenture PLC (U.S.), Cognizant Technology Solutions Corporation (U.S.), Infosys BPO Ltd. (India), Tata Consultancy Services Ltd. (India), and Xerox Corporation (U.S.). Company profile includes assign such as company summary, financial summary, business strategy and planning, SWOT analysis and current developments.

    The Global Healthcare BPO Market is expected to exceed more than US$ 300 billion by 2022 and will grow at a CAGR of more than 10% in the given forecast period.

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    The Global Healthcare BPO Market is segmented on the lines of its type and regional. Type is further classified into payer services, provider services and pharmaceutical type. Payer service is classified into claims management, member management, front-end/back-office operations, provider management, analytics and fraud management, finance and accounts and HR services. Under provider services it covers medical billing, medical transcription, medical coding and finance and accounts. Pharmaceutical is classified into manufacturing, non-clinical services and R&D.

    The major driving factors of Global Healthcare BPO Market are as follows:

    •    Strain to reduce healthcare delivery cost
    •    Performance of PPACA
    •    Consolidation of healthcare systems
    •    Compound clinical trial procedure
    •    Strict regulatory requirements

    The restraining factors of Global Healthcare BPO Market are as follows:

    •    Fear of losing control over the outsourced process
    •    Fears over service quality

    This report provides:

    1) An overview of the global market for healthcare BPO and related technologies.
    2) Analyses of global market trends, with data from 2013, estimates for 2014 and 2015, and projections of compound annual growth rates (CAGRs) through 2022.
    3) Identifications of new market opportunities and targeted promotional plans for Global Healthcare BPO.
    4) Discussion of research and development, and the demand for new products and new applications.
    5) Comprehensive company profiles of major players in the industry.

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    Table of Contents

    1 Introduction

    2 Research Methodology

    3 Executive Summary

    4 Premium Insights

    5 Market Overview

    5.1 Introduction
    5.2 Healthcare BPO Market Segmentation
    5.3 Healthcare BPO Market Dynamics
    5.3.1 Drivers Implementation of Ppaca Stimulating Growth in Healthcare Outsourcing Pressure to Reduce Rising Healthcare Costs Complex Clinical Trial Protocols and New Reporting Requirements Compel Pharma Companies to Outsource Patent Expiry of Blockbuster Drugs
    5.3.2 Restraints Hidden Costs of Outsourcing Fear of Losing Visibility and Control Over the Business Process
    5.3.3 Opportunities Consolidation of the Healthcare System in Developed Countries Mandatory Implementation of ICD-10 Codes
    5.3.4 Challenges Product/Service Quality Loss Data Security and Confidentiality
    5.4 Outsourcing Approaches:
    5.4.1 Bundled Services
    5.4.2 Fee for Service
    5.4.3 Flexible Contracts
    5.4.4 Best-Shore
    5.5 Outsourcing Models
    5.5.1 Multisourcing
    5.5.2 Captive Center
    5.5.3 Hybrid Delivery Model
    5.5.4 Preferred Provider
    5.5.5 Strategic Partnership
    5.5.6 Global Delivery Model

    6 Healthcare BPO Market, By Provider Service

    7 Healthcare BPO Market, By Payer Service

    8 Healthcare BPO Market, By Pharmaceutical Service

    9 Geographic Analysis

    10 Competitive Landscape

    11 Company Profiles

    11.1 Introduction

    11.2 Cognizant Technology Solutions Corporation

    11.3 Infosys BPO Limited

    11.4 Accenture PLC

    11.5 Xerox Corporation

    11.6 Tata Consultancy Services Ltd.

    11.7 Accretive Health, Inc.

    11.8 Genpact Limited

    11.9 IBM Corporation

    11.10 Quintiles Transnational Holdings, Inc.

    11.11 Lonza Group Ltd.


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